To make new reservations or change/cancel current reservations, please contact the conference hotels direct (see Hotel Amenities Chart, and Hotel Map). See instructions and policies below for more information about housing.

America West, Southwest Airlines Offer Discounts for SC2003
Both America West and Southwest airlines are offering special discounts for SC2003 attendees. Here are the details (

The conference hotels are located in the downtown, midtown and airport areas of Phoenix. Conference busing will be provided this year to all conference hotels except for the Hyatt Regency, Wyndham Phoenix (formerly Crowne Plaza) and the Ramada Inn as they are within walking distance of the convention center. See Housing Map and Hotel Amenities Chart for details. Bus service is provided at no cost to attendees and will run every 15-20 minutes during the following times:

Saturday, Nov. 15: Noon to 6 p.m.
Sunday, Nov. 16: 7:15 a.m. to 10:15 p.m.
Monday, Nov. 17: 7:15 a.m. to 9:15 p.m.
Tuesday, Nov. 18: 7:15 a.m. to 6:30 p.m.
Wednesday, Nov. 19: 7:15 a.m. to 6:30 p.m.
Thursday, Nov. 20: 7:15 a.m. to 10:15 p.m.
Friday, Nov. 21: 7:15 a.m. to 2: p.m.

Airport transportation. Phoenix Sky Harbor airport is a short (10-15 minute) drive from downtown. The airport offers a list of transportation services on its Web site Car rental services are available at the airport and most hotels. Check with your hotel for the specific car rental service on their property. Super Shuttle provides transportation services to and from the Phoenix airport twenty-four hours a day. Their rate is currently $7 one-way. If you wish to use Super Shuttle for your return trip (hotel to the airport), please call 1.800.BLUEVAN (1.800.258.3826). Taxi service and private town car services are approximately $10-$60 plus tip (limo gratuities are 17%), one-way from the Phoenix airport to the Conference Hotels (approx. 15 minutes depending on traffic and route). Ask the drivers or check the service desks (not all services have a desk) in the baggage claim area at the airport for specific rates.

Some Phoenix hotels offer complimentary airport shuttle service. Check the transportation kiosk in the baggage claim area at the airport for your specific hotel. These kiosks have phones to connect you directly to your hotel and inquire about shuttle service.

Once you arrive downtown, consider another mode of transportation available in the Copper Square area (around the convention center) - “Human-Powered Transportation.” There are several companies that offer this fun pedicab service where passengers ride in an open carriage pulled by a person riding a bicycle. It is environmentally friendly, the drivers know the city very well and are fun to talk to. Many of these drivers work only from tips, so appreciation and generosity is greatly encouraged. They are happy to provide transportation from the hotels to various restaurants and sites as well as to and from the convention center. Some will even go as far as the midtown and airport hotels, but they charge a substantial fees for that distance. Average distance served is about one mile. Check out this unique aspect of Phoenix!

Room reservations at conference hotels are handled on a first-come, first-served basis. Conference rates are no longer guaranteed.

All hotels are in compliance with the Americans with Disabilities Act (ADA): guest rooms, common areas, meeting facilities and transportation services are within ADA requirements.


Debbie Huszar, SC2003 Housing Coordinator
c/o Task Handlers, Inc
Oregon City, Oregon

A guarantee by credit card valid through November 2003 is required for the first night’s room and tax at the time of reservations. Total occupancy tax is 12.07% (subject to change). Credit card deposits may be charged at the time the reservation is made.

Guaranteed reservations are typically held until 6 a.m. the following morning, at which time the reservation and deposit are forfeited and a “no show” charge may be applied (individual hotel’s discretion for fees). However, each hotel has its own guarantee policy, so if you are going to arrive after midnight, it is important to tell the hotel.

Reservations cancelled AT ANY TIME guaranteed with a check or money order will be charged a $25 cancellation/processing fee.

Cancellations made after 4 p.m. (Mountain Standard Time) Monday, October 27, will be charged the first night’s room and tax by the assigned hotel. If you cancel a room, keep your cancellation acknowledgement number. This is your proof of cancellation should there be a dispute about billing.

Changes to reservations must be made directly with the hotels or with the assistance of the SC2003 Housing Coordinator. When you check-in, verify your departure date. Lack of notification may result in an early departure fee (at the discretion of individual hotels).

For exhibitors who require meeting room or reception space at any of the conference hotels, please contact Debbie Huszar, SC2003 Housing Coordinator, for information at 503.722.2262.